Maintenance

Report a problem in my Unit or Building - Find our Maintenance Procedure here.

If there is a repair that needs to be done in your unit, make an entry in the Maintenance Register at Security.

  • Emergency repairs are attended to immediately.
  • The will HSV tell you how and when the repair will be done, and will complete a Task Order.
  • The repair should be completed within 7 working days, unless you are told differently by the HSV.
  • Please make your keys available for the service provider and HSV to access your unit.
  • Once the repair is done and the HSV is happy with the quality of work, he will bring you the Task Order and, if it is your responsibility to pay for the repair, he will tell you how much it costs.
  • You will sign the Task Order when the repair is completed and you are satisfied